SHIPPING 

We send all our packages through Australia Post.

For orders in Aus over $150 AUD you will receive free standard shipping. 

Standard Shipping in Aus

Standard shipping is $10.00 AUD flat rate. 

Australian Standard Shipping is estimated up to 3-5 business days for dispatch, 1-5 business days (rural area: 3-14 business days) for transit.

Express Shipping in Aus

Express shipping is $15.00 AUD flat rate.

Australian Express Shipping is estimated up to 3 business day for dispatch, 1-3 business days for transit to Metropolitan areas or up to 5 business days for remote areas.

International Shipping

We currently ship to Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Cambodia, China, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Kosovo, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Moldova, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Svalbard & Jan Mayen, Sweden, Switzerland, Taiwan, Thailand, Türkiye, Ukraine, United Arab Emirates, United Kingdom, Vatican City, Vietnam.

Shipping rate and estimated time is confirmed at checkout once recipients address is added. We will do our best to ensure we ship with Delivered Duty Paid (DDP) however any extra taxes, duties or customs charges are the sole responsibility of the customer. 

If your country is missing from the list above, send an email to hello@eightyyards.com.au and we can work something out for you!

DELIVERY PROCESS

We endeavour to send all orders out within 48 hours of receiving them (excluding weekends). We do appreciate your patience. Once your order has been shipped, it is in the care of the courier and/or postal service. We are not liable for any errors made by these services. If you have any issues please contact hello@eightyyards.com.au and we will try and help 🤎

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

All orders placed during a sale period are only eligible for an exchange or store credit. 

To start a return, please email hello@eightyyards.com.au with your order number. We will then provide the shipping address for you. 

Once we have received the return and confirmed adequate condition we will automatically refund you on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@eightyyards.com.au.

 

DAMAGES AND ISSUES 

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and rectify. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards. 

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.